Editing Existing BIA Questions
For Platinum Shield Administrators, existing BIA survey questions can be customized to meet your needs.
1. Login to your Shield account: https://shieldbcp.com
2. Navigate to Administrator Tools.
3. Select Edit BIA Questions from the menu on the left.
4. Select a question from the right pane and click ‘Edit this question’.
5. To change the Heading for the question, enter a new Heading or select a heading from the dropdown of headings available.
6. Review the text in the ‘Question’ box and edit to suit your needs.
7. Select whether or not the question will be mandatory by toggling the green ‘Yes’ to ‘No or vice versa.
NOTE: Mandatory questions will need to be answered in order for the survey to display as complete. Non-mandatory or optional questions can be skipped and the survey will display as being complete.
8. Ensure the ‘Set Active/Inactive’ button is toggled to Active for your question to appear.
9. Click Save Changes.