Using Shield Communication Tools
- Sign in to your Shield account: https://shieldbcp.com
- Select Communication Tools.
- Select either from a preset template or enter the message you want to send your people. If you complete the SMS Message portion, a message will be sent by SMS. If you complete the Email portion, a message will be sent by email. If you complete both, then a message will be sent by both SMS and Email.
- Choose the desired recipients of the message by clicking the box next to a group. You can also choose specific Individuals or Teams by clicking “+ Add Individual”, “+ Add Individuals by Team” or "Add Individuals by Filter". For more information on "Add Individuals by Filter", see the related article.
- Click Send Now.
- Watch for the confirmation window to be sure your message was sent.