Using SHIELD Communication Tools
- Sign in to your SHIELD account: https://shieldbcp.com.
Select Communication Tools.
Select from a preset template or draft the message you want to send your people then choose the delivery method(s) you would like to use to send the message: Email, SMS, SHIELD iOS App or Microsoft Teams*.
Modify the message to as needed to suit each delivery method noting any limitations on message length.
Choose a Microsoft Teams channel (if available for your organization).
Choose the desired recipients of the message by clicking the box next to a group. You can also choose specific Individuals or Teams by clicking “+ Add Individual”, “+ Add Individuals by Team” or "Add Individuals by Filter". For more information on "Add Individuals by Filter", see the related article.
- Click Send Now.
Watch for the confirmation window to be sure your message was sent.
*Note: To use Microsoft Teams, a webhook must be set up by your Microsoft Teams administrator and entered into SHIELD. For more information, see Setting up a Microsoft Teams Notification Channel.